Apply the idea of customer value to your own department or process in your organization, to help you explain the part that you play in achieving the strategy or mission of your overall organization.

When we mark this assignment, we will be looking for evidence that you’ve understood the course concepts and you are able to apply these concepts to make a logical, coherent argument
The assignment is worth 20 % of your total grade. You will be given a detailed rubric prior to submission.
The report should be a maximum of 1250 words and must follow the most recent APA style.