You receive a document (Citation Penalty Notification) by certified mail. After reading the document, prepare a response that summarizes the approach you would take to the citations and penalties that have been proposed. Be sure to include the following in your response: steps you are required to take, options available to you, contacts you would make, and documentation necessary to respond to the citations and penalties. Your response must be a minimum of two pages in length, using at least one reference. All sources must be cited and a reference provide using APA style.