Transcript of Case Study: Your manager Dan visits your office. I’m meeting with Carla. Would you mind joining us for a minute. You grab a notepad and pen and follow him. Dan and I have been talking about workplace dispute in the trust construction department. Have you heard about it? It’s a serious situation. An employee was injured and it could affect our ability to complete overseas orders. We’ve got the legal department involved, but we want to make sure we’re looking at this from all angles. We need to know what we know and don’t know about this situation. More information will help us remedy the current dispute and develop future market strategies. Your critical thinking and analytical skills are going to be key for this assignment. ________________________________________________________________________ “Trouble in The Truss Construction Shop” Two weeks ago, during a QA truss load test, the truss being tested fragmented along a horizontal axis, causing a large piece of truss to break apart and fall on a hoist operator supporting the test. The hoist operator sustained head injuries and remains in an induced coma in a local hospital. This accident sent shock waves through the Truss Construction Department because the company has heavily invested in a new engineering and manufacturing process to produce a cost-effective truss that has been touted to be on the “cutting edge” of construction technology, especially for low cost housing in overseas markets. The report by the Safety Officer, QA manager, and engineer verified that the test being conducted pushed the load testing slightly beyond the high threshold of acceptable load-bearing, though the extra load was not expected to cause the truss to fail. In fact, the trusses were advertised to meet “construction-high” load requirements. Employees in the engineering shop have been asking if the manufacturing and engineering process is flawed and if the trusses being produced could fail under load. Company memos have focused on production and more testing at lower thresholds, and members of management are encouraging employees to continue the current production schedule to meet orders for the trusses. The Sales department is highly concerned that if there is any delay in shipping, customers will pull their orders, which would have a disastrous result on revenues. Faruch Habib, a production line worker, leaked the details of the accident and test thresholds to the press. Two weeks later, he was terminated for documented poor performance, according to managers. The company Public Relations has issued a general statement that the company has taken all action to ensure that this type of workplace accident would not be repeated. ________________________________________________________________________ “Submit Critical Thinking Paper” Your final paper should be no more than 5 double-spaced pages, excluding the cover page and references page(s). Please organize your paper in accordance with your preparatory steps, using these subheadings 1. Introduction 2. Explanation of the Issue 3. Analysis of the Information 4. Consideration of alternative viewpoints and conclusions 5. Conclusions and Recommendations ***Here are some tips for success: -Consider outside sources if they inform your case. However, stay on task. -Use APA style for “in text” and reference citations. At this point, your citations should be error free. ***Consider these Best for a paper: -An effective introduction that grabs the reader’s attention and sets the tone and direction for the rest of the paper. -Supporting paragraphs that move the reader from general introduction to the more specific aspects of your analysis. -Body paragraphs that provide support. -A conclusion that leads to a natural close to what you have presented in your paper. ________________________________________________________________________ Before you submit your assignment, review the competencies below, which your instructor will evaluate your work. A good practice would be to use each competency as a self-check to confirm you incorporated all of them in your work: -Organize document or presentation clearly in a manner that promotes understanding and meets the requirements of the assignment. -Develop coherent paragraphs or points so that each is internally unified and so that each functions as part of the whole document or presentation. -Tailer communications to the audience. -Use sentence structure appropriate to the task, message and audience. -Follow conventions of Standard Written English -Identify and clearly explain the issue, question, or problem under critical consideration. -Locate and access sufficient information to investigate the issue or problem. -Consider and analyze information to the issue or problem. -Develop well-reasoned ideas, conclusions or decisions, checking them against relevant criteria and benchmarks.
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