Your Social CRM audit provides a structure for this assignment. You will assess the social media profiles for your company’s social media accounts. The framework for this was provided in SMT-2. For this assignment, it will be helpful to review the information there and also here: Hootsuite SMT-2 Learning Guide.pdfPreview the document.Think of this as a consultant’s progress report to the company. Use the criteria from SMT-2 to compare your company’s social media profiles to the optimum profile features recommended there.
