Explain what governments do. Who they serve and how they should measure the good that they provide. And of course, how does technology help governments do what they do.As an example, visit NYC.gov. How would you describe the overall business strategy of the site, that is, what is its approach to making NYC work better? Identify and explain three specific features that you find innovative or incredibly important to improving the functioning of the city. Describe the missing or poorly functioning processes that these features improved and what value that each of the features adds?
