Phillips, B.D. (2015). Disaster recovery (2nd Ed.). Boca Raton, FL: CRC Press. ISBN: 978-1466583849****** Disaster recovery -chapter 11 & 12 summary READ THE SUMMARIES BELOW and EXPAND ON THE THEM (DISAGREE OR AGREE) DO NOT COPY THE PARAGRAPH INTO YOUR REBUTTAL. MAKE SURE TO ANSWER ANY QUESTION THAT ARE ASKED. Steven Ayling Ch 11 & 12 COLLAPSE To me chapter 11 was a very eye opening read. It’s called “Public Sector Recovery”, but really describes how the leadership of a community, regardless of the size is impacted by a disaster. In smaller communities (rural areas), the people in charge may also have multiple roles to play within the local government when it comes to handling disasters. The Fire Chief may also be the Emergency Manager or the Mayor might serve in that position, while in NYC the Office of Emergency Management has a Commissioner and a staff of 100 people to assist during disasters. The larger the community, the better the response to emergencies seems to be. Better funded local governements often have a dedicated EOC or Emergency Operations Center where the response to situations can be more effectively handled. Having a well staffed and designed facility for EM operations allows for better direction and faster recovery. I worked at the Navy’s EOC for the European/Southwestern Asia/Africa area of responsibility in Naples Italy. We had dedicated communications equipment (phones and computers), planning rooms, media/briefing rooms and living quarters for long watches if needed. This experience really got me interested in EM. I have also been to smaller EOC’s which were located at the town hall and served as the Mayors office, Police HQ, City Records and Court House. What I liked about the chapter was the tips that it gave concerning the local leaders response to the community during a disaster. The 4 stage model for leaders to handle information. 1st think how the media and public view the disaster, 2nd be the first to diseminate accurate information to others, 3rd be honest in your communications to the public- they will judge you and base their response to how you act and 4th be sincere and believe in the concern of the public. As the leader(s) of a community how you speak and act can determine the fate of the community. Even though they may be suffering from the effects of the disaster, the community need to come first. Chapter 12 is all about donations. Both the good and bad and the importance of giving the right type of donation at the right time. Almost everyone wants to give something during a disaster/emergency and many people don’t know exactly what to give. The chapter opens with a listing of disasters and some of the donation “results” that were given. This was very interesting to me because I didn’t realize all that goes into organizing and storing and classifying and distributing all of the donations that were received. Brenda does a really good job explaining the details of setting up a donation area and the challenges that such places face. Making sure that those who want to donate, donate the right types of things that are needed for that particular disaster/emergency makes the work easier and that is why people should donate cash. She also talks about the challenges in dealing with financial donations and the right “charitable organizations” so people don’t get “ripped off” and lose their interest in donating during the next disaster/emergency. This was one of my favorite chapters because it explained a lot and almost gave a plan for operating a donation center and what to expect and to encourage people to donate cash and not just “clean out their closets” to help in times of need. Phillips, B.D. (2015). Disaster recovery (2nd Ed.). Boca Raton, FL: CRC Press. ISBN: 978-1466583849
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