In some instances the outsourced service occurs in a different location, while in others it takes place inside the organization doing the outsourcing, as the food service did in this case. What advantages were there in having the outsourced work performed within the hospital?
Due to financial pressures that many hospitals face, the Deaconess Clinic in Billings, Montana, decided to outsource several services, although in somewhat different ways. First, the hospital outsourced its cafeteria food service. Although the food service employees were hired by the outside firm, they still felt a sense of ownership of their jobs, and still … Read more